Only 1 Make-Up Class per session is allowed. Unfortunately, due to months of planning & limited slots, Aqua April is unable to accommodate all rescheduling. Only with prior permission from Aqua April, with some circumstances this can be arranged. Aqua April is not able to refund any missed lessons. However, if your child is very ill, we can reschedule without a fee with a doctor's note.
Missed Class/Make-Up Policy: There must be 30 minutes notice given before a missed class or the makeup will be forfeited. In each session there is one free makeup class afforded to each swim student. It is the responsibility of the parent to contact the Office Manager or Instructor to schedule the makeup class. The makeup class must be done within the same swim session or the makeup will be forfeited. If multiple classes are missed within a session and you wish to make them up, they will be available at a cost of $15 per makeup class, after the first free one. A No Show/No Call, for a class or make-up class will also be forfeited.
Parents are responsible for scheduling their swimmer(s)
Make-Up Class with the Instructor!
To make the process more efficient we request that you contact Coach April or Office Manager so that she can assist you in scheduling your make-up class!