MAKE UP POLICIES

Aqua April MAKE UP Policies

What is your make-up policy? You are allowed to schedule 1 make-up lesson, once every Swim Session. It is the parents responsibility to schedule the childs make up class. If the parent does not schedule the make up class, that make up is forfeited. Make-up lessons must be completed during the Swim Session that it was missed in. However, if a make-up lesson is missed for any reason, it is no longer eligible for rescheduling. Make-up lessons are also not able to be used toward monthly tuition. Contact our Office Manager to schedule your missed class.

Make-Up Policy

- Aqua April offers 1 make up class for a missed swim class. - It is the parents responsibility to schedule the childs make up class. If the parent does not schedule the make up class, that make up class is forfeited. - Once a makeup class has been scheduled, if you miss that class, there will not be another makeup class offered. *If you are more than 10 minutes late you will not be allowed to join the class, and NO make will be offered. Refunds and credits will not be given in these situations. *If a class is cancelled after 15 minutes of class instruction, a make-up will NOT be offered. Again, all make-up lessons, including Make-up Lessons, not used prior to ending enrollment will be forfeited.
When to stay home:
IF anyone is sick in your household, NO ONE, is allowed in the pool house! Who knows who is a carrier, and this is to ensure the Coach and other students stay healthy!
When we Cancel:
We do offer make-up lessons in the event that the class is cancelled due to extreme inclement weather or other situations out of our control. Refunds and credits will NOT be given in these situations.
Missed Class Policy:
There must be 4 HOUR NOTICE notice given before a missed class or the makeup will be forfeited. Aqua April is not able to refund any missed lessons. However, if your child is very ill, we can reschedule without a fee with a doctor's note.
Important:
From our years of experience, we have observed that children are most successful in a consistent learning environment. To get the most out of your Aqua April experience, we encourage consistent attendance in your child’s regularly scheduled class.

There are NO refunds once the Session has begun.